Choose where parcels should go
Decide whether a courier should enter the driveway or leave a parcel at an accessible delivery point outside the powered gate. Give clear instructions that do not require climbing, reaching through the gate or leaving goods in its movement path.
Consider pedestrian access and the position of a parcel box before adding an entry device. A delivery routine should also work when you cannot answer a call.
Manage codes and visitor calls
A keypad can offer temporary or separately managed codes if the selected product supports them. Check how codes expire and how you remove access. Avoid placing a permanent household code in public delivery notes.
A video or phone intercom lets you speak with the visitor, subject to the installed connection and app features. Notifications, recordings and remote release vary by model and account. Request a demonstration rather than assuming they are included.
Keep movement and access separate
Letting a visitor in does not confirm that the gate’s path is clear. The installation needs protective measures for the actual entrance, and users need instructions on where to wait and move. Do not ask a courier to hold a powered leaf open or obstruct a sensor.
Agree an alternative for network or power failure. Keep manual release to trained users following the supplied instructions, rather than sharing a generic release sequence with delivery drivers.
Choose the equipment around the routine
Compare keypad access, video entry and phone entry. Check account ownership and recurring charges in the quotation. Our gate safety guide explains the handover information to request.